RRZE provides its customers with an environment for operating customer-owned server systems. Once installation in the server room is complete, the server system is managed by you. Additional tasks, such as the installation of a basic system or similar work, can be carried out for an hourly fee by RRZE professionals.

The required hardware is supplied by the user, and the RRZE can offer advice on selecting suitable hardware upon request. The customer is responsible for the software maintenance of the server system, including the operating system.

The server hardware is acquired exclusively via existing framework agreements and must meet the following requirements:

• Dell PowerEdge R4xx, R6xx (Intel) and R6xxx, R7xxx (AMD) including iDRAC Datacenter with OpenManage Enterprise Advanced license
• 19″ rack-mountable hardware including rails and rackmounting kits
• Use of other hardware from the server framework contracts requires prior consultation and approval from RRZE!

Accommodation

• for server hardware up to a size of 4 rack units (U)
• in a secured and climate-controlled server room
• with dual power supply, secured by redundant UPS and emergency power generator (for extended city power outages)

Infrastructure

• Redundant network connection with 2×1 GBit and/or 2×10 GBit (one-time connection fee)
• Dedicated network for server and management console
• Operation with multiple IP addresses is only possible to a limited extent (prior consultation with RRZE required in any case)
• Multiple subnets on one network interface are not possible via a single connection (trunk)
• Access to the management console (iDRAC) from the FAU network or only via VPN

Maintenance and Repairs

RRZE can handle the execution of maintenance and repairs

Requirements:

• Notification of hardware defects is provided by the user/customer
• An active hardware maintenance contract which will be fullfilled by the hardware vendor